Opening times

Enhanced access

Additional access to primary care services on weekday evenings and a Saturday, are now available.

There are a range of clinicians and services on offer providing both face to face and telephone appointments.

Where and when?

Appointments are available at Lowehouse HCRC St Helens Merseyside WA10 2HU. You will be advised of the location at the time of booking. Any patient registered at our practice can be booked into an appointment subject to availability.

• Monday, 5pm to 8pm, ANP and pharmacist appointments
• Tuesday, 4pm to 8pm, ANP and pharmacist appointments
• Wednesday, 4pm to 8pm, ANP and pharmacist appointments
• Thursday, 4pm to 8pm, ANP and pharmacist appointments
• Friday, 5pm to 8pm, ANP and pharmacist appointments
• Saturday, 9am to midday, GP face to face appointments
• Alternate Saturdays, 9am to 5pm, ANP face to face appointments
• Alternate Saturdays, 9am to 5pm and 1pm to 5pm, pharmacist appointments

How do I book?

Please call the practice and ask for an evening or weekend appointment. The member of staff will try to book you in at a time/day that suits you. Please note appointments are subject to availability.

To cancel an appointment please contact the practice, or if out of hours please contact 01744 624447.

Additional clinics are available

Infant welfare clinic

• Ormskirk House, Thursday, 11am to midday

Antenatal clinic

• Tuesdays, 8am to 12:30pm

If you need help when we are closed

Patients at this practice who require medical advice out of hours can speak to NHS 111 for initial help and advice.

Patients who need to be seen by a clinician will still be given an appointment or home visit if they are housebound. The service will still have the ability to issue urgent prescriptions, book into appointments at the St Helens Urgent Treatment Centre, offer GP extended access appointment at one of three hubs in the borough along with the ability to link patients into other appropriate services.

This change is due to contractual changes in the way your practice provides out of hours and, in keeping with the national direction of travel to implement NHS 111.

If you need medical advice outside of normal surgery opening hours you can still call the practice number for information on how to access the out of hours service or you can call NHS 111 directly.

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.