Suggestions, Comments and Complaints

We welcome suggestions about ways of improving our services to patients. If you have any suggestions or comments please use the following form.

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

Please see the Complaints Process Leaflet for more information on how to make a complaint.